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How Laptop Exchange Works in Amazon?

Anuj Ranaware
4 Min Read

How Laptop Exchange Works in Amazon?

How Laptop Exchange Works in Amazon?

          For certain products, Amazon provides a laptop exchange program. With this program, you can get a new laptop at a reduced cost in exchange for your old one. The model of the new laptop you are buying and the state of your old laptop will determine how much of a discount you receive.

To exchange your laptop on Amazon, follow these steps:

  1. Verify whether you can exchange your laptop: You can accomplish this by going to the Amazon website and doing a search for the laptop you wish to buy. On the product page, there will be an “Exchange Offer” option if the laptop is returnable.
  2. Decide on the offer of exchange: Choose the condition of your used laptop when you click the “Exchange Offer” option. After that, you can get an estimated exchange value from Amazon.
  3. Make your purchase of a new laptop: You can purchase the new laptop shortly after you’ve decided to accept the exchange offer. The value of the exchange of the previous laptop will be taken out from the total amount of your order at payment, but Amazon is going to charge you the full cost of the new laptop.
  4. Await the pickup of your outdated laptop by Amazon: On the exact day that they supply your new laptop, Amazon will dispatch a delivery associate to retrieve your old one. It is not necessary for you to transport or package your previous laptop.

Eligibility requirements

Your laptop needs to fulfill the following criteria in order to be eligible for an exchange on Amazon:

  • It needs to be one of the laptops that the Amazon laptop exchange page lists as eligible.
  • It needs to be functional.
  • There must be no damage to the display, including no scratches, cracks, discoloration, spots, lines, dead pixels, or other issues.
  • It needs to be unlocked and free of malware and viruses.

Here are some additional things to keep in mind about the Amazon laptop exchange program:

  • A limited number of laptops are compatible with the exchange program.
  • The model of the new laptop you are buying and its condition will determine the exchange value of your old laptop.
  • *The exact laptop model that you bought needs to be exchanged. A laptop of a different model cannot be exchanged.
  • The same day that your new laptop is delivered, Amazon will come get your old one. It’s not necessary for you to ship or package your old laptop.
  • To get help if you need it with the new laptop, get in touch with Amazon customer service.

Exchange value

          Depending on the laptop’s make, model, and condition, the exchange value will change. The exchange value will be determined by Amazon using the details you supply at the time of ordering.

Exchange fee

         For laptop exchanges, Amazon levies a nominal exchange fee. At the time of purchase, this fee is added to the total order price.


          One excellent way to get a new laptop at a lower cost is to use Amazon’s laptop exchange program. It’s also a quick and simple way to part with your old laptop. In case you are thinking about getting a new laptop, make sure to look into Amazon’s exchange program for laptops.

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